Take your Customer support from good to great

    Implementing a great software solution for your help desk will not only delight your customers, it will make your job easier.

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    Everything you need to offer fast and helpful customer service

    delyte is a powerful ticketing platform that keeps you organized, speeds up time to resolution, gives you visibility into every issue, helps you resolve every call with one touch giving your customers a better support experience.

    Everything you need to offer fast and helpful customer service

    delyte is a powerful ticketing platform that keeps you organized, speeds up time to resolution, gives you visibility into every issue, helps you resolve every call with one touch giving your customers a better support experience.

    Customer support that helps you conquer the chaos

    delyte is a game changer when it comes to helping to deliver awesome customer service. It provides great visibility and central control in dealing with help desk issues to ensure that your customer's concerns are resolved quickly.

    Productivity/ Workflow

    Workflows and automation help agents speed through repetitive tasks

    Analytics & Reporting

    Use advanced analytics to get the insights you need to make faster, smarter decisions

    Productivity/ Workflow

    Workflows and automation help agents speed through repetitive tasks

    Analytics & Reporting

    Use advanced analytics to get the insights you need to make faster, smarter decisions

    Multi-channel

    Easily connect with customers via email, phone, web-to-text; it's like having a virtual office

    Mobile

    Support customers requests from anywhere and be more productive than ever

    Multi-channel

    Easily connect with customers via email, phone, web-to-text; it's like having a virtual office

    Mobile

    Support customers requests from anywhere and be more productive than ever

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    Streamlining support to better serve customers

    Wander Wisely is a travel agency that specializes in putting together self-guided luxury tour packages for travelers on a budget. They were using several different tools to manage support processes and were looking for a single platform could manage inquiries from multiple channels.  

    Within minutes of deploying delyte agents were able to reply to emails, answer customer calls and chat with customers and close out tickets quickly. There is no more switching between multiple tools. No more missing out on follow-ups and delaying replies.

    Provide excellent support that will delight your customers

    Set your agents up for success with workflow and automation tools

    Set your agents up for success with workflow and automation tools

    Manage multiple brands with self-service support for each of your product lines

    Manage multiple brands with self-service support for each of your product lines

    Bring all your support requests into delyte from multiple channels to speed up ticketing

    Bring all your support requests into delyte from multiple channels to speed up ticketing

    Automatically categorize, prioritize, and assign tickets to the right agent or group 

    Automatically categorize, prioritize, and assign tickets to the right agent or group 

    Make informed business decisions with insights from advanced analytics

    Make informed business decisions with insights from advanced analytics

    Create a mobile-optimized support center, so customers can get the information from any device

    Create a mobile-optimized support center, so customers can get the information from any device

    Let us show you how Delyte can supercharge your customer service!

    See how Delyte can help you deliver world class customer service

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